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Support
Get support, receive answers, problem solved.
Access expert guidance anytime through our Support Portal. Whether you’re troubleshooting or need personalised assistance, our portal is your go-to resource for reliable support.
Home >> Support
Support
Get support, receive answers, problem solved.
Access expert guidance anytime through our Support Portal. Whether you’re troubleshooting or need personalised assistance, our portal is your go-to resource for fast, reliable support.
Our Support Portal is open 24/7 for you to log your technical queries. Please note that this service is exclusively for technical support. For general enquiries, meeting requests, and contractual information, kindly direct them through your August Bridge contact.
Support Electronic Document Exchange (Peppol)
Our Support Portal is open 24/7, allowing you to log technical issues at any time. Please note that this portal is intended exclusively for technical support. For general enquiries, meeting requests, or questions related to contracts, we kindly ask you to contact your August Bridge representative directly.
Once you submit a request via the portal, your ticket is automatically registered and routed to the appropriate support consultant based on the nature and urgency of the issue. You will receive a confirmation email with a unique ticket number, which allows you to track progress and communicate directly with our support team throughout the resolution process.
Click here to access the Support Portal for technical assistance or questions related to Electronic Document Exchange by August Bridge (Peppol).
Support Document Output Management
Our Support Portal is open 24/7 for you to log your technical queries. Please note that this service is exclusively for technical support. For general enquiries, meeting requests, and contractual information, kindly direct them through your August Bridge contact.
Ticket System
When you submit a support request through the portal, our system automatically logs your ticket and assigns it to the appropriate support consultant based on the nature and urgency of the issue. You’ll receive a confirmation with a unique ticket number, allowing you to monitor the status and communicate directly with our support team.
To ensure you receive support within a required timeframe, we offer Service Response Agreements. Simply choose either a Standard, Advanced or Premium Package for ultimate peace of mind. For more information, please get in touch.
Click here to access the Portal for technical questions and/or support on Document Output Management
Get Started Today
We pride ourselves on offering expert support that you can rely on to keep your business running smoothly.
We’re here when you need us. Contact us today.
Contact us
If you have any questions or would like further information, simply enter your contact details and we will be in touch.
Get Started Today
We pride ourselves on offering expert support that you can rely on to keep your business running smoothly.
We’re here when you need us. Contact us today.
Contact us
If you have any questions or would like further information, simply enter your contact details and we will be in touch.