Have a question? You’re in the right place.
Have a question? You’re in the right place.
This page is designed to give you clear, straightforward answers to the questions we hear most often. Whether you’re curious about Electronic Document Exchange by August Bridge or our other services, our FAQ is here to provide the answers.
If you can’t find what you’re looking for, our team is just a message away to provide you with more detail or walk you through a specific challenge.
Please feel free to contact us, and we will make sure you get the answers you need.
Electronic Document Exchange by August Bridge (EDE) is a platform made up of two parts: a Peppol gateway (Access Point capability) and a Microsoft Dynamics 365 FSCM integration. Together, they connect your organisation to the Peppol network so you can exchange structured e-documents (for example invoices aligned with Peppol BIS Billing) from your standard ERP posting process.
Learn more: EDE
Following the pre-onboarding discovery – which confirms countries, legal entities, trading partners, and invoice scenarios – a typical onboarding proceeds through these phases:
Most onboarding projects take 2 to 6 weeks, depending on the speed of participant verification, the number of entities and trading partners, and the testing cycles required.
Learn more: EDE
You will usually need:
Learn more: EDE
Most organisations only need limited customisation. The majority of work is configuration in Electronic Reporting templates and mappings, plus a small set of data-specific refinements.
Learn more: EDE
Yes. Many organisations start with one country or one legal entity, stabilise the process, then expand in waves to additional entities and trading partners.
Learn more: EDE
Available on AppSource, EDE is built for and integrated with Microsoft Dynamics 365 FSCM.
After setup, finance users continue to post invoices in Microsoft Dynamics 365 FSCM as normal. EDE uses posted invoice data to create Peppol-compliant e-invoices and transmit them through the Peppol network as a certified Access Point.
Delivery status and exceptions can be monitored so teams can address rejections and resend corrections without leaving Microsoft Dynamics 365 FSCM.
Learn more: EDE
EDE is built around the concept of source tables for posted invoices and uses Electronic Reporting for structured message creation and execution. The resulting message is then routed through the Peppol exchange model via the Access Point layer.
Learn more: EDE
Invoice data created and posted in Microsoft Dynamics 365 FSCM is transformed by the EDE integration into a Peppol-compliant e-invoice and securely transmitted via the Peppol Access Point of August Bridge.
Using the Peppol 4-corner model, the process follows these steps:
No. EDE works from the posted invoice context. What typically changes is ensuring required reference fields and master data are present before posting.
Learn more: Webinar
EDE covers Peppol connectivity and standards-aligned exchange. Some organisations also use additional solutions for clearance models, non-Peppol networks, AP automation, or country-specific requirements. If you use multiple solutions, define clear responsibilities for message creation, routing, acknowledgements, and exception handling.
Learn more: Webinar
No. EDE handles structured exchange through the Peppol network and uses Microsoft Dynamics 365 FSCM Electronic Reporting for structured message creation. Separate output tools are only needed if you require PDFs, document packs, or additional customer communication formats.
EDE supports standards-aligned exchange through the Peppol network. It provides:
You retain responsibility for:
EDE by August Bridge supports e-invoicing formats aligned with OpenPeppol-governed specifications, including Peppol BIS Billing. Some countries apply additional rules or profiles beyond the base specification.
Learn more: Peppol
As a certified Peppol Access Point, EDE is aligned with the EN 16931 standard through Peppol BIS Billing, which supports EU legislation and the upcoming ViDA requirements.
By standardising e-invoicing, Peppol helps align to evolving VAT and reporting expectations and makes digital document exchange more secure and efficient.
Yes. EDE supports sending and receiving Peppol e-invoices. Receiving scope depends on your scenarios and how you plan to process inbound documents in Dynamics.
Learn more: Webinar
EDE can support self-billing, but practical support depends on the full end-to-end scenario, including whether the receiving side supports the same approach.
Learn more: Webinar
EDE provides operational visibility focused on delivery status, acknowledgements (where available), and exceptions requiring action.
Learn more: Webinar
If an invoice fails validation or is rejected, it will not complete delivery as a successful transmission. You use the rejection or validation feedback to correct data or mappings, then resend.
Learn more: Webinar
Common reasons include:
Learn more: Contact
No. Status messages are covered under the standard document transaction model.
Learn more: Contact
Operational support typically covers monitoring, exception triage, and guidance on corrective actions when documents fail validation or are rejected.
Learn more: Contact
In most cases, users continue to post invoices as normal. The main operational changes are:
Learn more: Webinar
Most teams:
Learn more: Webinar
The pricing model described includes:
Learn more: Contact
Key drivers include number of legal entities, countries in scope, document volumes, and special scenarios that require additional mapping or procedures.
The pricing model is based on successfully transmitted documents rather than raw API call volume.
You can review the August Bridge listing for validation and procurement via our Microsoft AppSource listing (Dynamics 365 for Operations and Supply Chain Management).
Learn more: Microsoft AppSource
Yes. August Bridge can provide a Data Processing Agreement (DPA) for EDE by August Bridge and related processing upon request.
Learn more: Contact
Yes. August Bridge can provide a Third-Party Memorandum (TPM) upon request as part of our procurement and security documentation pack.
Learn more: Contact
A TPM is an independent auditor statement that summarises the security controls in scope and the assurance work performed. It is commonly used for vendor due diligence, internal security reviews, and procurement checks.
No. The DPA and TPM are available upon request so August Bridge can manage distribution, confirm the correct scope and version, and provide the current documents.
Learn more: Contact
August Bridge is working toward ISO 27001 certification. In the interim, August Bridge can provide a TPM and a DPA upon request to support due diligence and procurement checks.
Learn more: Contact
At minimum, request the DPA and the TPM. If you have specific internal requirements, include them in your request so August Bridge can confirm what is available.
Learn more: Contact
Typically, the finance owner (process scope), IT/ERP owner (integration scope), and security/privacy stakeholders (due diligence and governance).
Learn more: Contact
