Our Support Portal is open 24/7 for you to log your technical queries. Please note that this service is exclusively for technical support. For general enquiries, meeting requests, and contractual information, kindly direct them through your August Bridge contact.

Ticket System

When you submit a support request through the portal, our system automatically logs your ticket and assigns it to the appropriate support consultant based on the nature and urgency of the issue. You’ll receive a confirmation with a unique ticket number, allowing you to monitor the status and communicate directly with our support team.

To ensure you receive support within a required timeframe, we offer Service Response Agreements. Simply choose either a Standard, Advanced or Premium Package for ultimate peace of mind. For more information, please get in touch.

Please click below to access the portal for technical questions and/or support on Document Output Management